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What is Kajabi Access

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In October 2020, Kajabi held a live event to celebrate their 10-year anniversary as a company. Surviving 10 years is no small feat for any company, let alone one positioned in the competitive eLearning market.

But Kajabi is doing much more than merely surviving. At the time of writing this article, they’ve helped their customers (aka Kajabi Heroes) sell over $1.5+ billion dollars online through courses, live trainings, and other information products.

They are now on track to sell $1+ billion dollars every single year. This number is likely to grow by leaps and bounds as the eLearning industry is expected to double in the coming years.

So, what does this all have to do with Kajabi Access?

Well, Kajabi Access is the first service they’ve ever offered as a company aside from their flagship platform. It signifies a monumental investment back into their customers and community, as well as a commitment to the growth of knowledge entrepreneurship everywhere.

This article will give you all the details you need to know about Kajabi Access so that you can decide if it’s right for you.

If you haven’t tried Kajabi yet, I highly recommend you give their free trial a go. You’ll get full access to everything they offer (website builder, courses, pipelines, emails, etc.) – and nothing is better than a hands-on experience.

With that, let’s get started.


What is Kajabi Access

Kajabi Access is a supplementary service offered by Kajabi to help their users (Heroes!) streamline their use of the platform and, ultimately, speed up their success.

Kajabi Access includes 5 main benefits for membership (we’ll cover the pricing options below).



Benefit #1: 1-on-1 Success Sessions with a Kajabi Customer Success Manager.

Customer Success Managers (CSMs) are legendary within the Kajabi community. They offer both technical and strategic assistance to business owners using the platform.

While the technical assistance is an obvious benefit (even though, Kajabi is one of the most user-friendly tools I’ve ever used), the strategic guidance was the main selling point for me.

Let me explain.

Although most CSMs are not running 6- and 7-figure businesses themselves, they have full access to the behind-the-scenes operations of hundreds of these successful heroes. Because of this, they develop pattern recognition for what works, what doesn't, and where beginners stumble.

That sort of advice is worth its weight in gold because it isn’t based on theory but on real exposure to active, successful businesses.

So how do the calls work?

You get 1 call every 2 months (or 6 1-on-1 calls per year). They are dispersed using a "call credit" system so that a person can't use all of their calls at once. 

The private video calls are 45 minutes in length. If you have paid staff members managing your site for you as an admin, you can authorize them to use the calls too. The call credits expire one year after being issued if not redeemed (so make sure you use them!).

If 1-on-1 sessions were all that Kajabi Access offered, I’d already be happy to recommend it to you. But there is much, much more.


Benefit #2: Everything in Your Kajabi Plan Doubles!

When you are first growing your business online, it helps to have room to experiment. Kajabi Access enables experimentation by doubling the tools you have access to on whichever plan you’ve signed up for. (This article will give you an in-depth look at all 3 of their pricing plans.)

So, just to review what that means for the different plans:


For Kajabi Basic with Access, you get:

  • 6 Products
  • 6 Pipelines
  • Unlimited Landing Pages & Emails
  • 20,000 Contacts
  • 2,000 Members
  • 2 Websites
  • And 2 Admins.


For Kajabi Growth with Access, you get:

  • 30 Products
  • 30 Pipelines
  • Unlimited Landing Pages & Emails
  • 50,000 Contacts
  • 20,000 Members
  • 2 Websites
  • 20 Admins
  • + the additional Growth features such as Advanced Automations, Upgraded Support, and the ability to create your own Affiliate Program.


For Kajabi Pro with Access, you get:

  • 200 Products
  • 200 Pipelines
  • Unlimited Landing Pages & Emails
  • 200,000 Contacts
  • 40,000 Members
  • 6 Websites
  • 50 Admins
  • + the additional Pro features, which include everything in Growth and use of the full Code Editor.


Speaking of the Code Editor, that brings us to our next benefit.


Benefit #3: Full access to the Custom Code Editor.

Before Kajabi Access existed, the only way to use the Code Editor was to upgrade to the Pro plan which ranges between $319 – $399 per month. Now, you can sign up for the Basic plan (which starts at $119 per month), add Access, and still save approximately $181 per month.

It's worth noting that the Code Editor is for serious, large-scale changes you want to make to your website and should be reserved for those who 100% know what they're doing in the backend of a framework.

In the Basic and Growth plans, you will still be able to customize numerous coded features such as inserting custom header codes, embedding features on pages, customizing design elements, and more.

This is a great feature for those who love to tinker and want to make their Kajabi site as unique as possible.


Benefit #4: Early Access to New Kajabi Releases.

As part of their 10-year celebration, Kajabi announced that they would be reinstating 6-week development cycles.

What does this mean for you and me?

It means that we can expect to get brand new features within the Kajabi platform every month and a half. For context, most companies release new features 1 – 2 times per year… maybe. Most companies are afraid to build new things because it's more work for them.

Kajabi, on the other hand, will be giving their customers something new about 8 times per year!

For those who sign up for Access, you will get early access to everything they are building. This means exclusive access to beta groups, input on features you’d like to see developed, and a head start advantage over your competition.

With Kajabi Access, you'll be on the frontline of these features so that you can implement the latest options first and have a say in what the company makes next.

As a beta-user for Kajabi’s updated website builder, I was able to completely upgrade the look and feel of my website a full month before every other user even heard about the new feature. Then, when they wanted to see examples of what the new tool could do, my site was up and ready to be shown off (and I got tons of free web traffic because of it).

This is just a simple example of what happens when you're at the front of the pack, which brings us to the fifth and final benefit of Kajabi Access.


Benefit #5: Access to Live Hero Hub Weekly Meetings.

The first benefit was concerned with long, in-depth meetings with CSMs so that you can overcome the biggest technical and strategic hurdles in your business.

But what if you have a smaller problem or just a quick question? What if you just want to bounce an idea off an expert and don’t want to use your call credit to do so?

Enter Hero Hub meetings.

These meetings are hosted by Customer Success Managers and attended by the best Kajabi Heroes so that you can get real-time guidance from the experts, see what others are working on, and get recharged to reach your goals.

These weekly meetings are hosted at various times and last approximately 4 hours each (Source).

Think of the 4-hour block as office hours for a professor. You can stop in as needed, get your questions answered, then pop out when you're ready – all on your schedule.

This is tied for my favorite Kajabi Access feature (with 1-on-1 sessions, of course). I have found that just-in-time learning and real-time guidance have been the biggest movers in my success as an author and entrepreneur.


How Much Does Kajabi Access Cost

One of the main reasons I migrated my business to Kajabi was because they modeled the simplicity I was looking for in my own business, and their pricing is a prime example of this.

Kajabi Access costs $99 per month.

There is only 1 pricing level and no annualized plan. Simple. No complicated structure or emotionally-manipulative pricing. They understand and believe in the value of their product, so they allow it to do the “selling” for them. I respect this strategy so much.

The way it works is that you sign up for a Kajabi plan (Basic, Growth, Pro) and then add Access to your plan (i.e., a supplementary service). As always, there is a 30-day money-back guarantee.

The 1-on-1 call credits are dispersed on a bi-monthly basis, but you will have immediate access to every other Access feature mentioned in this article.


Who is Kajabi Access For

Let’s wrap up by defining who this service is a good fit for.

From my research, I’ve found that there are two types of people Kajabi Access helps particularly well.

  • If you are brand new to online business.
  • If you are experienced, but planning a pivot or a new product launch.

If you are brand new to building something online, it can be overwhelming at first. There is so much to learn about content creation, audience-building, sales, and more and that’s not even touching on the technical side of things.

Having a trusted resource to go to every week (for Hero Hub meetings) and every 2 months (for in-depth 1-on-1 calls) would be a game-changer for any ambitious new entrepreneur.

The benefit for experienced users is a little more nuanced. If you are running a well-oiled business machine, you might not need too much guidance. However, if you plan to pivot your business into a new market, or are launching a new flagship product (like a 4- or 5-figure course), then having an expert on hand is highly recommended.

Not only would the CSMs be able to offer strategic guidance as to how you should go about making the pivot or positioning your product, but they would also be able to smooth the process by making sure you are fully using the capabilities of the platform.


I hope you found this article helpful! If you are ready to build your dream, use this link to start your free trial of Kajabi. By clicking the link, you’ll be taken to their 28 Day #KajabiHero Challenge where you’ll get full access to their platform as well as their Hero University training to help you succeed even faster.